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A survey of the effectiveness of a telephone-answering service.
  1. G D Morrison,
  2. A J Evans,
  3. G P McLauchlan

    Abstract

    A survey was carried out over a two-year period in Exeter to find out what source of information led patients to attend the local clinic for venereal diseases and to evaluate the effectiveness of a tape-recorded telephone message advertising clinic times. Based on the response from patients it seems difficult to justify the cost of installing a telephone-answering service.

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