Table 2

Appointments and registration

11–14 year olds15–18 year olds
AnswerBoys (n=157) (%)Girls (n=141) (%)Boys (n=137) (%)Girls (n=309) (%)
How would you like to make an appointment?
    Would like to walk in without appointment90 (57.3)67 (47.5)84 (61.3)221 (71.5)
    Would like to make appointment by telephone in advance40 (25.5)57 (40.4)35 (25.5)65 (21.0)
    Would like to walk in to make appointment for later20 (12.7)15 (10.6)9 (6.6)13 (4.2)
How would you like to register?
    Would like to register after seeing someone in private to give reason for visit100 (63.7)93 (66.0)84 (61.3)164 (53.1)
    When I attend I would like to tell receptionist I am here for young people’s clinic52 (33.1)50 (35.5)46 (33.6)120 (38.8)
How would you like to let us know you are here?
    When I attend I would like to ask for someone by name43 (27.4)49 (34.8)50 (36.5)111 (35.9)
    When I attend I would like to show a special card or leaflet from school/youth club54 (34.4)39 (27.7)27 (19.7)68 (22.0)
    Would like to register with receptionist when I enter clinic25 (15.9)13 (9.2)28 (20.4)69 (22.3)
    Everyone should register in advance at school27 (17.2)32 (22.7)18 (13.1)67 (21.7)