Who would you rather was in the waiting area? | | | | |
Do not mind who is in the waiting area | 63 (40.1) | 44 (31.2) | 73 (53.3) | 150 (48.5) |
Would like only young people in the waiting area | 60 (38.2) | 59 (41.8) | 44 (32.1) | 113 (36.6) |
Would like a mixture of ages in the waiting area | 13 (8.3) | 16 (11.3) | 13 (9.5) | 29 (9.4) |
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What is most important about staff? (ranked in order of preference) |
Important that staff are friendly | 140 (89.1) | 130 (92.2) | 120 (87.6) | 287 (92.9) |
Important that staff do not judge me | 97 (61.8) | 110 (78.0) | 96 (70.1) | 266 (86.1) |
Important that everything I say is confidential | 109 (69.4) | 110 (78.0) | 94 (68.6) | 267 (86.4) |
Important that I see the same person each visit | 105 (66.9) | 104 (73.8) | 87 (63.5) | 245 (79.3) |
Important that they give me what I have come for | 105 (66.9) | 97 (68.8) | 77 (56.2) | 193 (62.5) |
Important that they take time to explain things | 83 (52.8) | 92 (65.2) | 79 (57.7) | 232 (75.1) |
Important that they let me stay in control | 85 (54.1) | 78 (55.3) | 43 (31.4) | 99 (32.0) |
Important that they do not speak to me outside the clinic | 56 (35.7) | 78 (55.3) | 43 (31.4) | 99 (32.0) |
Their sex is important | 44 (28.0) | 39 (27.7) | 35 (25.5) | 78 (25.2) |
Their age is important | 49 (31.2) | 24 (17.0) | 32 (23.4) | 48 (15.3) |
The clothes they are wearing are important | 31 (19.7) | 13 (9.2) | 19 (13.9) | 14 (4.5) |