Family Planning New Zealand has been working towards making services more accessible using technology since 2010. Young people want to access services via the web. There is a limitation to what you can do via phone and internet but some simple services can make a big difference to remoter clients. It started with merging the national clinical databases from 35 to two. We asked young people how they would like services to be. Setting up a national call centre streamlined client contact with us. At the same time a nurse results line was implemented and run via the call centre. I will share Family Planning New Zealand’s progress so far and provide some information about the types of services we are now offering and planning to offer