Table 1

The number and type of text messages sent and the time and cost for the results service

Month, 2004	Number of sexual health screens ( = KC60 codes S1+S2)	Number of text messages (sent with JHC as message header)			Number of results and staff time required (number of results hours taken)				Proportionof totalresults bytext (%)	Cost of resultservice (£)
Month, 2004	Number of sexual health screens ( = KC60 codes S1+S2)	“All your results are negative”	“Please ringthe clinic”	“Please come back to the clinic”	Text	Phone	In person	Total	Proportionof totalresults bytext (%)	Cost of resultservice (£)
March	875	17	4	1	22	410	441	873	4	1505
					(0.3)	(27.3)	(88.2)	(115.8)
April	774	100	14	9	123	293	302	718	17	1079
					(3.1)	(19.5)	(60.4)	(83)
May	746	149	22	5	176	263	250	689	26	930
					(4.0)	(17.5)	(50.0)	(71.5)
June	947	172	15	11	199	290	264	753	26	1000
					(4.8)	(19.3)	(52.8)	(76.9)
July	987	125	13	10	147	410	235	792	19	1011
					(3.5)	(27.3)	(47.0)	(77.8)
August	889	218	54	13	285	365	191	841	34	897
					(6.5)	(24.3)	(38.2)	(69)
Total	5218	781	122	49	952	2031	1683	4666	20	6445
					(23.8)	(135.4)	(336.6)	(495.8)
Predicted	889				799	45	45	889	90	416
					(20.0)	(3.0)	(9.0)	(32)