Table 3

Satisfaction survey data

QuestionMen (N=176)Women (N=155)
SOC (n=85) n (%)NIT (n=91) n (%)p ValueSOC (n=72) n (%)NIT (n=83) n (%)p Value
Q1. I was anxious about the tests that would be taken before I attended
 N84917182
 Agree52 (62%)56 (61%)0.942 (59%)54 (66%)0.6
 No opinion17 (20%)17 (19%)9 (13%)10 (12%)
 Disagree15 (18%)18 (20%)20 (28%)18 (22%)
Q2. The tests were less uncomfortable than I expected
 N82917281
 Agree42 (51%)64 (70%)0.0441 (57%)65 (80%)0.0002
 No opinion21 (26%)14 (15%)16 (22%)2 (3%)
 Disagree19 (23%)13 (15%)15 (21%)14 (17%)
Q3. I was in the clinic for longer than I expected
 N85897083
 Agree34 (40%)11 (12%)<0.000117 (24%)10 (12%)0.01
 No opinion25 (29%)17 (19%)21 (30%)16 (19%)
 Disagree26 (31%)61 (69%)32 (46%)57 (69%)
Q4. The experience in attending the clinic was better than expected
 N85907283
 Agree55 (65%)81 (90%)0.000147 (65%)76 (92%)0.0002
 No opinion27 (32%)9 (10%)18 (25%)5 (6%)
 Disagree3 (3%)0 (–)7 (10%)2 (2%)
Q5. There were some things about my care that could be improved
 N84917282
 Agree23 (28%)11 (13%)0.000210 (14%)5 (6%)0.09
 No opinion27 (32%)15 (16%)16 (22%)12 (15%)
 Disagree34 (40%)65 (71%)46 (64%)65 (79%)
Q6. If I was worried about an STI again I'd re-attend this clinic
 N85917283
 Agree81 (95%)88 (97%)0.868 (94%)82 (99%)0.2
 No opinion3 (4%)2 (2%)2 (3%)1 (1%)
 Disagree1 (1%)1 (1%)2 (3%)0 (–)
Q7. Visiting the clinic is not a stressful occasion
 N84917283
 Agree48 (57%)67 (74%)0.0551 (71%)57 (69%)0.2
 No opinion17 (20%)14 (15%)7 (10%)15 (18%)
 Disagree19 (23%)10 (11%)14 (19%)11 (13%)
Q8. I was satisfied with the care I received today
 N85917283
 Agree81 (95%)89 (98%)0.467 (93%)83 (100%)0.02
 No opinion4 (5%)2 (2%)2 (3%)0 (–)
 Disagree0 (–)0 (–)3 (4%)0 (–)
Q9. I felt that the problems I came with were sorted out properly
 N83917083
 Agree62 (75%)77 (85%)0.0954 (77%)66 (80%)0.2
 No opinion21 (25%)13 (14%)13 (19%)17 (20%)
 Disagree0 (–)1 (1%)3 (4%)0 (–)
  • Twelve patients withdrew or were lost to follow-up—for these patients no satisfaction survey was completed (three men (two standard of care (SOC) and one non-invasive testing (NIT)) and nine women (three SOC and six NIT; see figure 1: CONSORT diagram). In addition, 48 patients with no satisfaction survey (25 men (16 SOC and nine NIT) and 23 women (19 SOC and four NIT)).