Question | Men (N=176) | Women (N=155) | ||||
SOC (n=85) n (%) | NIT (n=91) n (%) | p Value | SOC (n=72) n (%) | NIT (n=83) n (%) | p Value | |
Q1. I was anxious about the tests that would be taken before I attended | ||||||
N | 84 | 91 | 71 | 82 | ||
Agree | 52 (62%) | 56 (61%) | 0.9 | 42 (59%) | 54 (66%) | 0.6 |
No opinion | 17 (20%) | 17 (19%) | 9 (13%) | 10 (12%) | ||
Disagree | 15 (18%) | 18 (20%) | 20 (28%) | 18 (22%) | ||
Q2. The tests were less uncomfortable than I expected | ||||||
N | 82 | 91 | 72 | 81 | ||
Agree | 42 (51%) | 64 (70%) | 0.04 | 41 (57%) | 65 (80%) | 0.0002 |
No opinion | 21 (26%) | 14 (15%) | 16 (22%) | 2 (3%) | ||
Disagree | 19 (23%) | 13 (15%) | 15 (21%) | 14 (17%) | ||
Q3. I was in the clinic for longer than I expected | ||||||
N | 85 | 89 | 70 | 83 | ||
Agree | 34 (40%) | 11 (12%) | <0.0001 | 17 (24%) | 10 (12%) | 0.01 |
No opinion | 25 (29%) | 17 (19%) | 21 (30%) | 16 (19%) | ||
Disagree | 26 (31%) | 61 (69%) | 32 (46%) | 57 (69%) | ||
Q4. The experience in attending the clinic was better than expected | ||||||
N | 85 | 90 | 72 | 83 | ||
Agree | 55 (65%) | 81 (90%) | 0.0001 | 47 (65%) | 76 (92%) | 0.0002 |
No opinion | 27 (32%) | 9 (10%) | 18 (25%) | 5 (6%) | ||
Disagree | 3 (3%) | 0 (–) | 7 (10%) | 2 (2%) | ||
Q5. There were some things about my care that could be improved | ||||||
N | 84 | 91 | 72 | 82 | ||
Agree | 23 (28%) | 11 (13%) | 0.0002 | 10 (14%) | 5 (6%) | 0.09 |
No opinion | 27 (32%) | 15 (16%) | 16 (22%) | 12 (15%) | ||
Disagree | 34 (40%) | 65 (71%) | 46 (64%) | 65 (79%) | ||
Q6. If I was worried about an STI again I'd re-attend this clinic | ||||||
N | 85 | 91 | 72 | 83 | ||
Agree | 81 (95%) | 88 (97%) | 0.8 | 68 (94%) | 82 (99%) | 0.2 |
No opinion | 3 (4%) | 2 (2%) | 2 (3%) | 1 (1%) | ||
Disagree | 1 (1%) | 1 (1%) | 2 (3%) | 0 (–) | ||
Q7. Visiting the clinic is not a stressful occasion | ||||||
N | 84 | 91 | 72 | 83 | ||
Agree | 48 (57%) | 67 (74%) | 0.05 | 51 (71%) | 57 (69%) | 0.2 |
No opinion | 17 (20%) | 14 (15%) | 7 (10%) | 15 (18%) | ||
Disagree | 19 (23%) | 10 (11%) | 14 (19%) | 11 (13%) | ||
Q8. I was satisfied with the care I received today | ||||||
N | 85 | 91 | 72 | 83 | ||
Agree | 81 (95%) | 89 (98%) | 0.4 | 67 (93%) | 83 (100%) | 0.02 |
No opinion | 4 (5%) | 2 (2%) | 2 (3%) | 0 (–) | ||
Disagree | 0 (–) | 0 (–) | 3 (4%) | 0 (–) | ||
Q9. I felt that the problems I came with were sorted out properly | ||||||
N | 83 | 91 | 70 | 83 | ||
Agree | 62 (75%) | 77 (85%) | 0.09 | 54 (77%) | 66 (80%) | 0.2 |
No opinion | 21 (25%) | 13 (14%) | 13 (19%) | 17 (20%) | ||
Disagree | 0 (–) | 1 (1%) | 3 (4%) | 0 (–) |
Twelve patients withdrew or were lost to follow-up—for these patients no satisfaction survey was completed (three men (two standard of care (SOC) and one non-invasive testing (NIT)) and nine women (three SOC and six NIT; see figure 1: CONSORT diagram). In addition, 48 patients with no satisfaction survey (25 men (16 SOC and nine NIT) and 23 women (19 SOC and four NIT)).