Number (%) of contacts who received a consultation offer displayed by the three medical scenarios, country and the BASHH region in England
| No of clinics included in the study | No of clinics excluded from the study* | No of phone contacts | Within (≤) 2 working days of clinic opening time | After school restriction (between 15:00 and 18:00 hours during clinic opening time) | ||||
| Within (≤) 2 working days | >2 Working days to 1 week | >1 Week | No consultation offered | |||||
| Overall | 222 | 35 | 666 | 586 (88.0%) | 442 (66.4%) | 127 (19.1%) | 32 (4.8%) | 65 (9.8%) |
| Medical scenario | ||||||||
| Symptomatic man | 222 | – | 222 | 204 (91.9%) | 146 (65.8%) | 34 (15.3%) | 9 (4.1%) | 33 (14.9%) |
| Symptomatic woman | 222 | – | 222 | 192 (86.5%) | 148 (66.7%) | 41 (18.5%) | 13 (5.9%) | 20 (9.0%) |
| Asymptomatic woman | 222 | – | 222 | 190 (85.6%) | 148 (66.7%) | 52 (23.4%) | 10 (4.5%) | 12 (5.4%) |
| p=0.087† | p=0.973§ | |||||||
| Country | ||||||||
| England | 186 | 24 | 558 | 524 (93.9%) | 412 (73.8%) | 107 (19.2%) | 11 (2.0%) | 28 (5.0%) |
| Wales | 15 | 5 | 45 | 26 (57.8%) | 12 (26.7%) | 8 (17.8%) | 6 (13.3%) | 19 (42.2%) |
| Scotland | 17 | 6 | 51 | 28 (54.9%) | 15 (29.4%) | 11 (21.6%) | 15 (29.4%) | 10 (19.6%) |
| Northern Ireland | 4 | 0 | 12 | 8 (66.7%) | 3 (25.0%) | 1 (8.3%) | 0 (0.0%) | 8 (66.7%) |
| p<0.001‡ | p<0.001¶ | |||||||
| BASHH region in England | ||||||||
| East Anglia | 14 | 0 | 42 | 40 (95.2%) | 25 (59.5%) | 11 (26.2%) | 1 (2.4%) | 5 (11.9%) |
| Mersey | 9 | 0 | 27 | 27 (100.0%) | 22 (81.5%) | 5 (18.5%) | 0 (0.0%) | 0 (0.0%) |
| North western | 17 | 1 | 51 | 49 (96.1%) | 26 (51.0%) | 16 (31.4%) | 2 (3.9%) | 7 (13.7%) |
| Northern | 13 | 0 | 39 | 33 (84.6%) | 23 (59.0%) | 13 (33.3%) | 3 (7.7%) | 0 (0.0%) |
| Oxford | 7 | 1 | 21 | 19 (90.5%) | 14 (66.7%) | 3 (14.3%) | 0 (0.0%) | 4 (19.0%) |
| South western | 12 | 6 | 36 | 35 (97.2%) | 26 (72.2%) | 8 (22.2%) | 0 (0.0%) | 2 (5.6%) |
| Thames NE | 17 | 1 | 51 | 46 (90.2%) | 44 (86.3%) | 7 (13.7%) | 0 (0.0%) | 0 (0.0%) |
| Thames NW | 9 | 0 | 28 | 27 (96.4%) | 26 (92.9%) | 2 (7.1%) | 0 (0.0%) | 0 (0.0%) |
| Thames SE | 20 | 8 | 60 | 58 (96.7%) | 52 (86.7%) | 4 (6.7%) | 0 (0.0%) | 4 (6.7%) |
| Thames SW | 11 | 1 | 32 | 30 (93.8%) | 21 (65.6%) | 9 (28.1%) | 1 (3.1%) | 1 (3.1%) |
| Trent | 15 | 3 | 45 | 43 (95.6%) | 37 (82.2%) | 5 (11.1%) | 0 (0.0%) | 1 (6.7%) |
| Wessex | 9 | 2 | 27 | 27 (100.0%) | 21 (77.8%) | 5 (18.5%) | 0 (0.0%) | 1 (3.7%) |
| West Midlands | 20 | 0 | 60 | 55 (91.7%) | 46 (76.7%) | 12 (20.0%) | 1 (1.7%) | 1 (1.7%) |
| Yorkshire | 13 | 1 | 39 | 35 (89.7%) | 29 (74.4%) | 7 (17.9%) | 3 (7.7%) | 0 (0.0%) |
| p=0.358‡ | p<0.001§ | |||||||
↵* Number of clinics excluded from the study due to fewer than two clinic days per week.
↵† χ2 Test was used to assess the association between medical scenarios and whether a consultation was offered within two working days of clinic opening time.
↵‡ Fisher's exact test was used to assess the association between countries or BASHH regions in England and whether a consultation was offered within two working days of clinic opening time.
↵§ χ2 Test was used to assess the association between medical scenarios or BASHH regions in England and whether a consultation was offered within two working days of clinic opening time with the after school restriction. (Categories ‘>2 working days to 1 week’, ‘>1 week’ and ‘No consultation offered’ were re-categorised as ‘Not within 2 working days’ in this comparison).
↵¶ Fisher's exact test was used to assess the association between medical scenarios or BASHH regions in England and whether a consultation was offered within two working days of clinic opening time with the after school restriction. (Categories ‘>2 working days to 1 week’, ‘>1 week’ and ‘No consultation offered’ were re-categorised as ‘Not within 2 working days’ in this comparison).
BASHH, British Association for Sexual Health and HIV.