Method of contact (N=65) | |||||
---|---|---|---|---|---|
For the first provider referral partner notification (PN) attempt | |||||
Usage | Phone (%) | Text (%) | Letter (%) | Email (%) | Other* (%) |
Always/usually | 61 (93.8) | 19 (29.2) | 3 (4.6) | 1 (1.5) | 0 (0.0) |
Sometimes | 3 (4.6) | 23 (35.4) | 41 (63.1) | 21 (32.2) | 7 (10.8) |
Never | 1 (1.5) | 23 (35.4) | 21 (32.3 | 43 (66.2) | 58 (89.2) |
For the second provider referral PN attempt (if the first is unresponsive) | |||||
Usage | Phone (%) | Text (%) | Letter (%) | Email (%) | Other† (%) |
Always/usually | 51 (78.4) | 32 (49.2) | 15 (23.0) | 4 (6.1) | 3 (4.6) |
Sometimes | 4 (6.2) | 15 (23.1) | 29 (44.6) | 14 (21.5) | 4 (6.2) |
Never | 10 (15.4) | 18 (27.7) | 21 (32.3) | 47 (72.3) | 58 (89.2) |
*Other methods of contact stated were home visits (4) and social networking sites (3).
†Other methods of contact stated were home visits (3), social networking sites (2) and revert back to source (2).