Telephone consultations
| calls were analysed | 2719 |
| No follow up required | 969 (35.6%) |
| Information, support or reassurance only | 640 (23.5%) |
| Previously undiagnosed infections requiring follow up | 1054 (38.8%) |
| Initiation or verification of PN | 1150 (42.9%) |
| Referral to Level 1/2 or other services | 68 (2.5%) |