Table 3

Summary of survey results

BH resultsBNSSG resultsSurvey results
n=111%n=97%n=208%
Motivations for useWhy did you choose to use the machine?*
Increased privacy and confidentiality41(36.9)29(29.9)70(33.7)
Didn’t want a test kit coming through the post13(11.7)13(13.4)26(12.5)
Didn’t want to visit a clinic24(21.6)8(8.2)32(15.4)
I don’t have access to the internet1(0.9)1(1.0)2(1.0)
It is instant access49(44.1)59(60.8)108(51.9)
It is convenient70(63.1)45(46.4)115(55.3)
Other4(3.6)6(6.2)10(4.8)
Where would you test if it wasn't for the machine?*
Sexual health clinic63(56.8)53(54.6)116(55.8)
Ordered online28(25.2)51(52.6)79(38.)
GP15(13.5)19(19.6)34(16.3)
Pharmacy7(6.3)4(4.1)11(5.3)
I wouldn't have tested38(34.2)18(18.6)56(26.9)
Machine experienceUser friendliness
Very good76(68.5)70(72.2)146(70.2)
Good26(23.4)19(19.6)45(21.6)
Average7(6.3)6(6.2)13(6.3)
Poor0(0)2(2.1)2(1.0)
Very poor2(1.8)0(0)2(1.0)
When using the machine I found…*
It was convenient91(82.0)89(91.8)180(86.5)
It was easy to locate58(52.3)77(79.4)135(64.9)
I did not require any assistance53(47.7)85(87.6)138(66.3)
It felt safe37(33.3)84(86.6)121(58.2)
It felt private18(16.2)50(51.5)68(32.7)
I would recommend this service to a friend…
Yes105(94.6)97(100.)202(97.1)
No6(5.4)0(0)6(2.9)
  • Additional questionnaire responses in online supplemental material 5.

  • *denotes multichoice question so answer may not equal 100%