Class 1 Uncertain | Class 2 Reluctantly attend general practice | Class 3 Reluctantly attend sexual health clinics | Class 4 Happy to pay | |||||
Randomly selecting | A sexual minority who tended to opt out preferred face-to-face consultation with family support at a GP clinic. | A sexual minority who tended to opt out preferred free service with accessible messaging at a sexual health clinic with healthcare professional support or no support. They disliked online patient-centred services using professional languages with family support and accessing only conventional facilities and equipment. | This class was more likely to use the service. They preferred a fee of £50–£100 and accessible messaging. They disliked accessing sexual health services at a GP clinic with a fee exceeding £100 and a service which only had conventional facilities and equipment. | |||||
Size | 7.7% | 25.7% | 12.5% | 54.1% | ||||
Disable | −1.64678 | 0.26126 | 0.48874 | Reference class | ||||
Sexual minority | 0.94619 | 0.87578* | 1.36587* | Reference class | ||||
Coefficient | SE | Coefficient | SE | Coefficient | SE | Coefficient | SE | |
Location | ||||||||
GP clinics | −4.72 | 161.09 | 0.43** | 0.20 | 0.80 | 0.49 | −0.15* | 0.08 |
Sexual health clinics | 24.17 | 561.76 | −0.10 | 0.21 | 1.77*** | 0.58 | 0.09 | 0.08 |
Online | −19.46 | 425.75 | −0.33 | 0.23 | −2.57*** | 0.88 | 0.06 | 0.08 |
Mode of delivery | ||||||||
Face to face | 17.28 | 184.18 | 0.35* | 0.20 | −0.06 | 0.54 | 0.13 | 0.09 |
Telephone | 54.19 | 545.75 | 0.02 | 0.21 | 0.24 | 0.34 | −0.05 | 0.07 |
Videoconference | −71.46 | 673.55 | −0.38* | 0.22 | −0.18 | 0.59 | −0.09 | 0.09 |
Cost | ||||||||
Free | −11.35 | 188.04 | −0.17 | 0.24 | 0.96** | 0.47 | 0.03 | 0.08 |
£50–£100 | 15.91 | 165.68 | 0.05 | 0.22 | −0.11 | 0.44 | 0.15** | 0.08 |
>£100 | −4.56 | 136.42 | 0.12 | 0.21 | −0.84 | 0.52 | −0.18** | 0.08 |
Consultation | ||||||||
Patient centred | −4.39 | 90.57 | −0.05 | 0.15 | −0.72** | 0.32 | −0.03 | 0.05 |
Not patient centred | 4.39 | 91.57 | 0.05 | 0.15 | 0.72** | 0.32 | 0.03 | 0.05 |
Extra support | ||||||||
Family, friends or personal assistants | 10.86 | 377.67 | 0.37* | 0.22 | −3.60** | 1.13 | −0.01 | 0.05 |
Other healthcare professionals | 19.74 | 338.39 | −0.23 | 0.24 | 1.75*** | 0.58 | 0.06 | 0.07 |
None | −30.60 | 642.98 | −0.14 | 0.23 | 1.86*** | 0.71 | −0.05 | 0.07 |
Accessibility | ||||||||
Accessible facilities, inclusive equipment | −36.32 | 221.63 | 0.20 | 0.28 | 0.35 | 0.75 | −0.03 | 0.10 |
Conventional facilities and equipment | 83.95 | 995.03 | −0.11 | 0.26 | −2.14*** | 0.76 | −0.15* | 0.09 |
Accessible messaging | −47.64 | 430.89 | −0.08 | 0.28 | 1.79*** | 0.64 | 0.18* | 0.10 |
Conventional messaging | −54.39 | 797.92 | 0.23 | 0.26 | −1.86*** | 67 | −0.06 | 0.10 |
Neither | 22.42 | 353.24 | 2.11*** | 0.22 | 2.96*** | 0.72 | −2.02*** | 0.20 |
Akaike Infomation Criterion/Number of observations=1.840.
Log-likelihood function=−1042.2.
***P<0.01, **p<0.05, *p<0.10.
GP, general practitioner.